What type of information do we collect?​

Emma James Wellness is a Sole Trader company. I receive, collect and store any information entered on the website or provided in any other way. I collect the Internet Protocol (IP) address used to connect your  device to the internet. I may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. I also collect personally identifiable information, payment details (including credit/debit card information), comments, feedback, service/product reviews and recommendations.

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How do we collect information?​

When you conduct payment transaction on the website or otherwise, as part of the process, I collect personal information you provide, such as your name and email address. Your personal and non-personal information will be used for the following purposes:

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1. To provide and operate the business services;

2. To provide clients with ongoing customer assistance and technical support;

3. To be able to contact site visitors and clients with general or personalised service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which I or my business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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How do we store, use, share and disclose site visitors' personal information?​

This website is hosted on the Wix.com platform which provides an online platform that allows me to promote and sell my services/products. Your data may be stored through Wix.com’s data storage, databases and the general applications, on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by Emma James Wellness adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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How do we communicate with site visitors?​

I may contact you to notify you regarding the collection of fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about the company, or as otherwise necessary to contact you to enforce the User Agreement, applicable national laws, and any agreement I may have with you. For these purposes, I may contact you via email, telephone, video call, text messages, postal mail and via social media platforms.

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How can you withdraw your consent?​

If you don’t want me to process your data anymore, please contact emmajameswellness@outlook.com

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Privacy policy updates​

Emma James Wellness reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware  under what circumstances I use and/or disclose it. 

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Questions and your contact information​

If you would like to: access, correct, amend or delete any personal information I have about you, please contact emmajameswellness@outlook.com

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Policies and Procedures​